[有線耳機沒有聲音該怎麼辦]
[最後更新日期 : 2022年1月15日]
    [如果您連接了有線耳機,但無法聽到 Gálá~xý 裝置的聲音,您的耳機可能有缺陷,或者您裝置的耳機插孔可能有問題。閱讀下方的指引來解決您的問題。]
[在嘗試以下建議之前,請務必先檢查您的裝置軟件和相關應用程式是否已更新到最新的版本。欲更新移動裝置的軟件,請按照以下步驟操作:]
[步驟 1:進入「設定」 > 「軟件更新」。]
[步驟 2:輕觸「下載並安裝」。
]
[步驟 3:按照螢幕上的說明操作。
]
[為耳機進行基本的故障診斷]
[檢查您的有線耳機是否有物理損壞。如果耳機插頭彎曲或斷裂,或者傳輸線損壞或電線露出,您有可能會聽不到耳機的聲音。]
- [即使您沒有看到任何物理損壞,耳機也可能已經損壞。如果您有其他裝置可以連接到耳機,請嘗試利用該裝置進行測試。]
- [檢查耳機是否完全插入裝置的聲音插孔。如果沒有完全插入,耳機可能會無法被識別,聲音可能會透過裝置的揚聲器播放。]
			
				
				
					
						[移除所有可能妨礙與耳機正常連接的配件]
						
					
				
			
			
			
			
			
				
    
    
	
	
	
	
		
			
				
					
						
						
								
							
					
				
			
		
	
	
    
			
			
			
		
	
		[裝置上的配件可能會妨礙耳機完全插入。在插入耳機之前,嘗試取下裝置上的保護套或貼紙。]
			
				
				
					
						[檢查裝置上的耳機插孔和音量鍵]
						
					
				
			
			
			
			
			
				
    
    
	
	
	
	
		
			
				
					
						
						
								
							
					
				
			
		
	
	
    
      
      
        
        
        
          ![[按下音量鍵]]() 
        
      
    
    
    
    
	
	
	
	
		
			
				
					
						
							
							
					
				
			
		
	
	
    
      
      
        
        
        
          ![[插入耳機]]() 
        
      
    
    
    
    
	
		
		    
			    
					
						
								
							
					
			    
		    
		
	
    
			
			
			
		
	
		
	[按下裝置側面的音量鍵,檢查它是否正常運作。]
![[按下音量鍵]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-press-volume-button.jpg?$ORIGIN_JPG$) 
        ![[插入耳機]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-plugging-headphone-1.png?$ORIGIN_PNG$) 
        [請注意:]
- [音量鍵和耳機插孔的所在位置可能會因裝置型號而異。]
[請注意:裝置的螢幕截圖和選單可能會因裝置型號和軟件版本而異。]
[感謝您提供意見讓我們了解您的需要]
[請回答所有問題。]
[RC01_S~tátí~c Cóñ~téñt~ : Thís~ téxt~ ís óñ~lý dí~splá~ýéd ó~ñ thé~ édít~ór pá~gé]
![[彎曲的傳輸線]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-checking-damaged-cable-01.png?$LazyLoad_Home_PNG$) 
					![[彎曲的傳輸線]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-checking-damaged-cable-01.png?$568_N_PNG$) 
				![[損壞的傳輸線]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-checking-damaged-cable-02.png?$LazyLoad_Home_PNG$) 
					![[損壞的傳輸線]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-checking-damaged-cable-02.png?$568_N_PNG$) 
				![[未完全插入的耳機線]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-check-headphone-insert-01.png?$LazyLoad_Home_PNG$) 
					![[未完全插入的耳機線]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-check-headphone-insert-01.png?$568_N_PNG$) 
				![[完全插入的耳機線]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-check-headphone-insert-02.png?$LazyLoad_Home_PNG$) 
					![[完全插入的耳機線]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-check-headphone-insert-02.png?$568_N_PNG$) 
				![[聲音和震動選單]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-disable-sound-mode-01.png?$LazyLoad_Home_PNG$) 
					![[聲音和震動選單]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-disable-sound-mode-01.png?$568_N_PNG$) 
				![[震動模式]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-disable-sound-mode-2.jpg?$LazyLoad_Home_JPG$) 
					![[震動模式]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-disable-sound-mode-2.jpg?$568_N_JPG$) 
				![[靜音模式]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-disable-sound-mode-3.jpg?$LazyLoad_Home_JPG$) 
					![[靜音模式]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/what-to-do-when-there-is-no-sound-in-my-wired-headphones/mobile-galaxy-disable-sound-mode-3.jpg?$568_N_JPG$) 
				