Content that can be transferred with Smart Switch

Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone or tablet. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch.

 

Transfer your data screen displayed on a Galaxy S24 Ultra in front of a Galaxy phone
Transfer your data screen displayed on a Galaxy S24 Ultra in front of a Galaxy phone

Content that can be transferred with Smart Switch

Note
Smart Switch lets you transfer content from Android and iOS devices to Galaxy devices only. The supported items may change depending on the connected device.

Transferable content from Android

You can transfer many different types of files using Smart Switch. However, some content can only be transferred between two Galaxy devices.
Note
Data from synced accounts cannot be transferred with Smart Switch, but will appear on the new device once you've logged in to the account.
List of data to transfer with the Smart Switch app on a Galaxy phone
  • Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet.
  • App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Apps.
  • Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences.
 
Read less

Transferable content from iOS via iCloud

Note
Only music files purchased from iTunes after 2009 can be transferred. Any music files purchased prior to 2009 are not DRM-free and cannot be transferred.

Even if you're switching from an iPhone to a Galaxy device, you can still transfer a lot of content through iCloud.

  • Personal content: Contacts, Schedule, Calendar, Notes, Call history, and Bookmarks.
  • App data: Photos, Videos (DRM free content only), Documents, Recommended apps, and Voice Memos.

    Note: This includes wallpapers that you have created, such as personal photos you have taken. It does not include native iPhone wallpapers.
  • Settings, etc: Wi-Fi and Alarms.
Read less

Transferable content from iOS via USB adapter

Note
Only music files purchased from iTunes after 2009 can be transferred. Any music files purchased prior to 2009 are not DRM-free and cannot be transferred.

If you prefer, you can transfer your content from an iPhone to a Galaxy phone or tablet using a USB adapter.

  • Personal content: Contacts, Schedule, Messages, Notes, Call history, and Bookmarks.
  • App data: Photos, Music (DRM free content only), Videos (DRM free content only), Documents, Recommended apps, and Voice Memos.

    Note: This includes wallpapers that you have created, such as personal photos you have taken. It does not include native iPhone wallpapers.
  • Settings, etc: Wi-Fi and Alarms.
Read less

Supported multimedia file formats

The following multimedia files can be backed up through Smart Switch:

List of media data to transfer with the Smart Switch app on a Galaxy phone

  • Videos: mpg, mpeg, avi, divx, svi, wmv, asf, pyv, mp4, m4v, 3gp, rm, rmvb, mov, mkv, skm, k3g, flv, and swf.
  • Music: mp3, wma, wav, pya, ogg, m4a, aac, 3ga, flac, smp, dcf, mid, midi, amr, qcp, and imy.
  • Images: bmp, wbmp, gif, jpg, jpeg, png, tif, and tiff.
  • Documents: pdf, ppt, doc, docx, pptx, xls, xlsx, hwp, csv, txt, and xml.
Read less

Items that cannot be backed up with Smart Switch

List of data that cannot be transferred with the Smart Switch app on a Galaxy phone


Not all content can be backed up and transferred with Smart Switch. Here are the files that are excluded from a backup:

  • Contacts: Contacts saved on the SIM card, social networks (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded.
  • Calendar: Appointments synced with external accounts, such as Google, and calendar stickers are excluded.
  • App data: Data saved in private storage cannot be backed up.
  • Email: Social Hub and Premium accounts (Push email) are excluded.
  • Live wallpapers and themes: Live wallpapers and themes are excluded. You can reinstall these from the Galaxy Store
Read less
Recommended Articles
Transfer data to a new phone using Smart Switch for Windows or Mac
Transfer data to a new phone using Smart Switch for Windows or Mac
Transfer data to a new phone using Smart Switch for Windows or Mac The one tiny drawback of getting a new phone or tablet is having to manually transfer all your important data. Don't worry, Smart Switch allows you to easily transfer contacts, photos, messages, and other types of files. You can even create a backup for your old files using your Win
 Set up your Samsung tablet
Set up your Samsung tablet
Set up your Samsung tablet You just got a new Samsung Galaxy tablet, but where do you begin? Start by transferring data from your old tablet or even a phone using Smart Switch. Choose a wired or wireless transfer, or use an external storage device like a microSD card to move all your data. If you have an iOS device, use iCloud with Smart Switch to
Transfer content from an iOS device with Samsung Smart Switch
Transfer content from an iOS device with Samsung Smart Switch
Transfer content from an iOS device with Samsung Smart Switch Congrats on your new device! You'll be happy to learn that the Smart Switch app lets you seamlessly transfer all your content from your previous iOS phone to a Samsung Galaxy phone or Galaxy tablet. You can also create a backup of your iOS device and sync data using Smart Switch for a Ma
Was this content helpful?
Previous Next
Table of contents
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
auto-contact_us-pc-2x auto-contact_us-pc-2x
Contact
action minus
samsung logo
Contact us
We're here for you.
action minus
samsung logo
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
  • Mobile 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
  • Home Electronics & Appliance 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
  • IT/Computing 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
  • Text Support 24 hours a day 7 days a week
flag
Go to site