Recover, restore, or reset your Samsung PC

1. Connect an external storage device to your Windows PC (if needed).
2. Click the Start icon and open Samsung Recovery. Download and install it from the Microsoft Store if needed.
3. Click Back up computer, enter a name and description for the backup image, select the connected storage device, and click Start backup. Wait until the process is complete. 

1.  Connect the external storage device containing the backup data to your Windows PC.
2. Click the Start icon and open Samsung Recovery.
3. Click Backup and restore management, and select Restore next to your desired backup.
4. Click Start restore, and then click OK. Your PC will restart and begin the recovery.

Safe mode starts Windows in a very basic state, using a limited set of files and drivers. If a problem doesn't occur while operating in safe mode, this means that default settings and basic device drivers aren't causing the issue. Using this mode will help to narrow down where the issue is coming from and further troubleshoot your device.

1. Open Settings.
2. Select System, then Recovery.
3. Under the Recovery options, find Advanced startup, then Restart now.
4. Once your PC restarts to the Options screen, select Troubleshoot, then Advanced options.
5. Select Startup Settings, then Restart.
6. After the PC restarts again, you will see a list of options. Press the 4 key to start in Safe Mode, or 5 for Safe Mode with Networking if you need internet access.

1. Type Create a restore point in the search bar and select it.
2. Click the System Protection tab in System Properties and click Create.
3. Add a description for the restore point and click Create. Confirm by clicking OK.

1. Type Recovery in the search bar and select it.
2. Click Open System Restore and then click Next.
   
   
3. Choose your desired restore point and click Next. Confirm by clicking Finish.

1. Click the Start icon and then open Samsung Recovery. Install it from the Microsoft Store if needed.
2. Click Computer factory reset and then click Start factory reset.
   
   
3. Confirm by clicking OK and follow the on-screen instructions to complete the reset.

1. Click the Start icon, click Settings, and then click System.
2. Click Recovery and then click Reset PC in the Reset this PC section.
3. Choose Keep my files to remove all apps and settings while keeping your personal files, or choose Remove everything to remove all apps, data, and settings.