Pending cash back rewards in Samsung Pay

We know you want the cash back you earned in Samsung Wallet, but merchants that work with Samsung Wallet have different policies about when your cash will be rewarded. Find out when you'll be able to redeem your rewards.
Galaxy phone displaying Cash back rewards balance from the Samsung Wallet app
Galaxy phone displaying Cash back rewards balance from the Samsung Wallet app

Pending cash back rewards in Samsung Pay

When can I use my rewards?

Samsung Pay allows you to earn cash back rewards while shopping. However, the availability of these rewards depends on the merchant's policy. Merchants require a waiting period to ensure that no returns or refunds are made before granting the cash back. This period varies among merchants, so check their specific terms and conditions to determine when your rewards will become available.

Red button labeled Start a return

 

Once ready, you will receive a notification in the Samsung Wallet app.

Recommended Articles
Get Cash back notifications from Samsung Pay
Get Cash back notifications from Samsung Pay
Get Cash back notifications from Samsung Pay You can now earn cash back on select purchases in Samsung Wallet. But how will you know when you’ve earned rewards? You can receive notifications from Samsung Wallet, so you can keep track of your money. Get Cash back notifications from Samsung Pay Cash back notifications You've started to earn cash back
 Eligible purchases and exclusions in Samsung Pay
Eligible purchases and exclusions in Samsung Pay
Eligible purchases and exclusions in Samsung Pay You love earning cash back through Samsung Wallet. In fact, you love it so much, you wish you could earn cash back on everything. Unfortunately, merchants may put restrictions on some cash back purchases, and Samsung Wallet is only available through phones. Familiarize yourself with eligible purchase
 Samsung Pay cash back awards
Samsung Pay cash back awards
Samsung Pay cash back awards You already get lots of rewards through Samsung Wallet, such as fantastic prizes. Now there's even more good news – you can now earn and redeem cash back when making qualified purchases in the app. We've got all the details you need to know about cash back! Samsung Pay cash back awards What is cash back and how do I fin
Was this content helpful?
Previous Next
Table of contents
We're here for you

Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
auto-contact_us-pc-2x auto-contact_us-pc-2x
Contact
action minus
samsung logo
Contact us
We're here for you.
action minus
samsung logo
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
  • Mobile 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
  • Home Electronics & Appliance 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
  • IT/Computing 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
  • Text Support 24 hours a day 7 days a week
flag
Go to site