Manage Samsung phones or tablets with device administrators
Select Samsung devices provide corporations the ability to manage devices distributed to employees and adjust their authorization options. This includes the ability to turn off access to the Play Store, Samsung Apps, and the ability to install certain third-party apps.

Manage Samsung phones or tablets with device administrators
To check if your device has a device administrator, go to your device’s Settings, open the Search field, and then type "Device admin apps." This section may list some installed apps that require special permissions.
If your device was issued by your employer and you're experiencing issues with app installation or encountering restrictions, reach out to your employer's IT department to determine if these limitations are due to device policies.
If your device was purchased from a third party or retail store and you're using it as a corporate device, contact the previous owner or store for further assistance.
Recommended Articles

How to remove ads from your Samsung phone's Lock screen
How to remove ads from your Samsung phone's Lock screen If you see ads on your Lock screen, it's caused by either a third-party app that was installed, or the Samsung Global Goals app. While the Google Play Store allows apps to display ads, they must be displayed within the app in compliance with the Google Play policy. The Samsung Global Goals app

Power on your Galaxy phone or tablet in Safe mode
Power on your Galaxy phone or tablet in Safe mode If your phone or tablet is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe mode feature. In Safe mode, your device won't run any third-party apps. This allows you to easily identify and remove the app that may be ca

Use Samsung Global Goals on your Galaxy device
Use Samsung Global Goals on your Galaxy device Samsung Global Goals is a worldwide effort to improve our planet and daily lives by 2030. Global Goals focuses on 17 main goals, including No Poverty, Quality Education, and Climate Action, that you can donate to when using the Samsung Global Goals app. To do so, simply watch in-app ads to generate rev
We're here for you
Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Call or Text Us
Give us a call
How can we help you?
1-800-SAMSUNG
1-800-SAMSUNG
1-800-726-7864
1-800-726-7864
-
Mobile 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
-
Home Electronics & Appliance 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
-
IT/Computing 8 AM - 9 PM EST Mon - Fri 8 AM - 6 PM EST Sat - Sun
-
Text Support 24 hours a day 7 days a week

Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Or continue shopping on Samsung.com

×
×
×
You Are About To Be Redirected To Investor Relations Information for U.S.
Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.×
Redirect Notification
As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
Select CONTINUE to visit HP's website.