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Create or format USB recovery media for your Samsung Chromebook

If your Samsung Chromebook's operating system (OS) isn't working properly, you can recover it. You will need to use a USB drive or SD card with at least 8GB of free space for your recovery media. However, once the recovery media has been created, the storage device can't be used normally until it has been formatted by the recovery utility.
A Samsung Chromebook with binary code overlay.
A Samsung Chromebook with binary code overlay.

Create or format USB recovery media for your Samsung Chromebook

Create the USB recovery media drive to recover your Chromebook
Format USB recovery media drive for your Chromebook
Create the USB recovery media drive to recover your Chromebook

The following steps will help you create a recovery media drive for your Chromebook.

1

Download and launch the Chromebook Recovery Utility app.

2

Select the Crhomebook Model.

  • Select Get started, then choose "Select a model from a list." 
  • In the first field, select Samsung as your Chromebook's manufacturer, and in the second field, select your specific Chromebook model.
  • Select Continue.
Note
The USB flash drive needs to hold at least 8GB. If your Chromebook has an SD card slot, you can use an SD card instead. Flash drives and SD cards are available on our Samsung.com.
3

Create the Recovery Media Drive.

  • Insert your USB flash drive into your PC, select it, and then select Continue.
  • Select Create now. This process typically takes between 15 and 25 minutes.
  • Once completed, select Done, and then remove your USB flash drive.

 

The USB drive can now be used to recover your Chromebook when needed.

Format USB recovery media drive for your Chromebook

The following steps will help you format the recovery media for your Chromebook.

 

Once your recovery media drive has been created using the steps in the previous section, you can format the drive.

1

Open the Chrome browser and launch the Chromebook Recovery Utility app.

2

Access the Settings menu.

  • Select Settings icon (the gear) from the top right corner, and then select Erase recovery media.
3

Erase the Recovery media.

  • Choose Erase recovery media from the Settings menu.
4

Select the drive.

  • From the drop-down menu, select your USB drive or SD card.
  • Select Continue.
5

Erase the data.

  • Confirm that you want to erase all data on the selected drive.
  • Select Erase now.
6

Complete the process.

  • Once the erasing process is complete, select Done.

Your USB flash drive (or SD card) has now been restored to a usable state.

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If your Chromebook's operating system (OS) isn't working properly, you can recover it. You will need to use a USB drive or SD card with at least 8GB of free space for your recovery media. However, once the recovery media has been created, the storage device can't be used normally until it has been formatted by the recovery utility.
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