Samsung PC has a blank or black screen
There are many reasons the screen on your PC could go blank or black, but it's quick to run through all the possible reasons and either rule them out or resolve your issues.
Samsung PC displays Operating System Not Found error when booting
If you receive an error message indicating the operating system cannot be found, your Samsung PC isn't able to load Windows. This issue can be due to a faulty drive, damaged boot record, or changes to BIOS configuration. The first step is to check that the PC is looking in the right place by resetting the BIOS. You can also restore Windows to where it belongs so it will boot.
Samsung PC displays Operating System Not Found error when booting
1
Reset the BIOS.
To reset the BIOS, turn the PC on while holding down the F2 key. If the PC is already running or asleep, shut it down completely and then hold F2 as you turn it on again.
The BIOS can vary between models so there are a couple of ways to go about resetting the BIOS, choose the one that fits best.
- Click Default on the right side of the screen. Click OK. Make sure to also click Save so that the changes can stick, then click Exit.
- Press F9 to load the defaults and then Enter to confirm. Press F10 to save and exit.
2
Attempt a Samsung Recovery reset.
Turn off the computer. Then, turn it on, and as it's turning on, press F8 repeatedly. If the recovery screen loads, select Troubleshoot > Advanced options > See more recovery options > Samsung Recovery (Samsung Image).
3
Request service.
If you continue to receive this error, visit our Support Center to request service.
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