[如何在您的裝置未能檢測到 SD 卡時進行疑難排解]
[根據您的裝置型號,您可以透過插入 SD 卡來擴充裝置的儲存容量。如果您的裝置無法識別 SD~ 卡或顯示「無法寫入 SD 卡」的警告,請參閱以下指引來解決這個問題。]
[在嘗試以下建議之前,請務必先檢查您的裝置軟件和相關應用程式是否已更新到最新的版本。欲更新移動裝置的軟件,請按照以下步驟操作:]
[步驟 1:進入「設定」 > 「軟件更新」。
 
 步驟 2:輕觸「下載並安裝」。
 
 步驟 3:按照螢幕上的說明操作。]
[檢查 SD 卡]
[首先,從您的裝置中取出 SD 卡,檢查它是否有任何損壞。]
[即使您的 SD 卡沒有任何可看見的損壞,您仍然有可能會遇到問題。如果您手上附近有其他裝置,請測試 SD~ 卡,確保它能夠正常運作。]
[您的 SD 卡可能被您裝置上的第三方應用程式損壞。要檢查是否屬於這種情況,請嘗試在安全模式下存取 SD~ 卡,並停用所有第三方應用程式。如果您的 SD 卡在安全模式下能夠被識別出來,您可以嘗試刪除您最近下載、無法識別或認為是惡意的應用程式。]
[按照以下操作步驟切換到安全模式。]
[請按照以下操作步驟在安全模式下刪除應用程式。]
[按照以下操作步驟從安全模式切換到正常模式。]
[步驟 1:同時按住調低音量按鍵和側面按鍵。
 步驟 2:選擇「重新啟動」。]
![[從安全模式切換到正常模式]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-safe-mode-to-normal-mode-01.png?$ORIGIN_PNG$) 
        [請注意:]
- [調低音量按鍵和側面按鍵的位置可能因裝置型號而異。]
- [不是所有的手機型號都支援使用 SD 卡。]
- [如果您按照上方列出的步驟操作但問題仍然存在,則代表您的裝置可能已經有物理性的損壞。請聯絡支援中心了解相關資訊。]
- [裝置的螢幕截圖和選單可能會因裝置型號和軟件版本而異。]
[感謝您提供意見讓我們了解您的需要]
[請回答所有問題。]
[RC01_S~tátí~c Cóñ~téñt~ : Thís~ téxt~ ís óñ~lý dí~splá~ýéd ó~ñ thé~ édít~ór pá~gé]
![[插入彈出工具,彈出卡托]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-inspect-sdcard-02.png?$LazyLoad_Home_PNG$) 
					![[插入彈出工具,彈出卡托]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-inspect-sdcard-02.png?$568_N_PNG$) 
				![[檢查 SD 卡並重新插入]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-inspect-sdcard-03.png?$LazyLoad_Home_PNG$) 
					![[檢查 SD 卡並重新插入]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-inspect-sdcard-03.png?$568_N_PNG$) 
				![[按住調低音量按鍵和側面按鍵來關機]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-force-restart-device-01.png?$LazyLoad_Home_PNG$) 
					![[按住調低音量按鍵和側面按鍵來關機]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-force-restart-device-01.png?$568_N_PNG$) 
				![[按住調低音量按鍵和側面按鍵]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-force-restart-device-02.png?$LazyLoad_Home_PNG$) 
					![[按住調低音量按鍵和側面按鍵]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-force-restart-device-02.png?$568_N_PNG$) 
				![[當 Sáms~úñg 標誌出現時,鬆開按鍵]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-force-restart-device-03.png?$LazyLoad_Home_PNG$) 
					![[當 Sáms~úñg 標誌出現時,鬆開按鍵]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-force-restart-device-03.png?$568_N_PNG$) 
				![[按住調低音量按鍵和側面按鍵來關機]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/update-software-in-safe-mode-1-01.png?$LazyLoad_Home_PNG$) 
					![[按住調低音量按鍵和側面按鍵來關機]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/update-software-in-safe-mode-1-01.png?$568_N_PNG$) 
				![[選擇關機]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/update-software-in-safe-mode-1-2.png?$LazyLoad_Home_PNG$) 
					![[選擇關機]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/update-software-in-safe-mode-1-2.png?$568_N_PNG$) 
				![[按住調低音量按鍵和側面按鍵]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/update-software-in-safe-mode-1-03.png?$LazyLoad_Home_PNG$) 
					![[按住調低音量按鍵和側面按鍵]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/update-software-in-safe-mode-1-03.png?$568_N_PNG$) 
				![[按住調低音量按鍵的同時鬆開側面按鍵]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/update-software-in-safe-mode-01-04.png?$LazyLoad_Home_PNG$) 
					![[按住調低音量按鍵的同時鬆開側面按鍵]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/update-software-in-safe-mode-01-04.png?$568_N_PNG$) 
				![[嘗試在安全模式下進行更新]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/update-software-in-safe-mode-1-5.png?$LazyLoad_Home_PNG$) 
					![[嘗試在安全模式下進行更新]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/update-software-in-safe-mode-1-5.png?$568_N_PNG$) 
				![[應用程式設定]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/delete-apps-in-safe-mode-1.png?$LazyLoad_Home_PNG$) 
					![[應用程式設定]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/delete-apps-in-safe-mode-1.png?$568_N_PNG$) 
				![[找出不明或惡意應用程式]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/delete-apps-in-safe-mode-2.png?$LazyLoad_Home_PNG$) 
					![[找出不明或惡意應用程式]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/delete-apps-in-safe-mode-2.png?$568_N_PNG$) 
				![[解除安裝應用程式]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/delete-apps-in-safe-mode-3.png?$LazyLoad_Home_PNG$) 
					![[解除安裝應用程式]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/delete-apps-in-safe-mode-3.png?$568_N_PNG$) 
				![[點選確認]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/delete-apps-in-safe-mode-4.png?$LazyLoad_Home_PNG$) 
					![[點選確認]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/delete-apps-in-safe-mode-4.png?$568_N_PNG$) 
				![[電池與裝置維護設定]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-turn-on-device-protection-01.png?$LazyLoad_Home_PNG$) 
					![[電池與裝置維護設定]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-turn-on-device-protection-01.png?$568_N_PNG$) 
				![[選擇儲存位置]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-format-sdcard-01.png?$LazyLoad_Home_PNG$) 
					![[選擇儲存位置]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-format-sdcard-01.png?$568_N_PNG$) 
				![[點選更多並選擇進階]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-format-sdcard-02.png?$LazyLoad_Home_PNG$) 
					![[點選更多並選擇進階]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-format-sdcard-02.png?$568_N_PNG$) 
				![[選擇 SD 卡設定]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-format-sdcard-03.png?$LazyLoad_Home_PNG$) 
					![[選擇 SD 卡設定]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-format-sdcard-03.png?$568_N_PNG$) 
				![[點選格式化]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-format-sdcard-04.png?$LazyLoad_Home_PNG$) 
					![[點選格式化]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-format-sdcard-04.png?$568_N_PNG$) 
				![[裝置保護]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-turn-on-device-protection-02.png?$LazyLoad_Home_PNG$) 
					![[裝置保護]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-turn-on-device-protection-02.png?$568_N_PNG$) 
				![[掃描手機]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-turn-on-device-protection-03.png?$LazyLoad_Home_PNG$) 
					![[掃描手機]](http://images.samsung.com/is/image/samsung/assets/hk/support/mobile-devices/how-to-troubleshoot-when-your-device-does-not-detect-an-sd-card/galaxy-how-to-troubleshoot-turn-on-device-protection-03.png?$568_N_PNG$) 
				